Reference

How 7c77778 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data only — no unnecessary collectionbKash, Nagad, Rocket payment data handled securelyYour right to access or remove your dataApplies to eligible regions where local law permits
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7c77778 How 7c77778 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage What We Hold

We take a narrow approach to data: collect what is needed, store it securely, and remove it when it is no longer required. Here is what that looks like in practice across cookies, account security, data retention, and your right to make changes.

Cookies and Session Data

We use cookies to keep you logged in across sessions on mobile and desktop. You can clear these from your browser settings at any time without losing your account.

Account Security

Your account is protected by password and OTP verification. We do not store your bKash, Nagad, or Rocket PIN — only a reference to confirm a transaction was authorised.

Data Retention

We keep your account data for as long as your account is active or as required by applicable law. When you close your account, we begin the deletion process within a reasonable period.

Requesting Changes

You can request corrections to your personal data at any time by contacting support. We will verify your identity first, then update or remove the relevant records.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete your account, or raise a concern about how we have handled your information, our support team is the right place to start. We aim to respond to all data-related requests as quickly as we can. Eligibility to make certain requests depends on your local law and the region from which you are accessing the platform.

Team online

Live Chat

Open live chat from your account dashboard to raise a privacy concern directly with our support team during staffed hours.

Email Support

Send your data request or privacy question to our support email. Include your registered phone number so we can locate your account quickly.

Account Dashboard

Some data settings — like reviewing saved payment methods for bKash, Nagad, or Rocket — can be managed directly from your account settings page.

Common Questions About Your Privacy on 7c77778

These are the questions we hear most often about data and privacy. If yours is not here, contact our support team through live chat or email.

We collect your name, phone number, email address, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data when you access the platform on mobile.

We only share data with payment processors needed to complete transactions on bKash, Nagad, or Rocket. We do not sell your data to advertisers or unrelated third parties.

Contact our support team by email or live chat with your registered phone number. We will verify your identity and provide the relevant data, subject to your local law and eligible region.

Yes. Submit a deletion request through live chat or email. We will process it within a reasonable period, retaining only what applicable law requires us to keep.

Cookies keep your session active as you move between pages on mobile and desktop. You can clear or block them in your browser settings — this will log you out but will not close your account.

We store only a transaction reference to confirm a payment was completed. Your bKash PIN, Nagad PIN, or Rocket credentials are never stored on our side at any point.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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